 |
| |
|
| |
| |
|
|
| |
|
| Downloads |
0 |
| Publisher |
Polar |
| License |
Commercial |
| Date Added |
27/03/07 |
| Last Update |
27/03/07 |
| File Size(MB): |
9.22 |
|
| |
| Description |
| |
Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.
As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees and external customers, while maintaining centralized control.
Key advantages
- Easily deployed and configured
- Extremely short training period enabling seamless introduction of new support staff
- Flexible licensing and pricing models
Your benefit
- Incorporate proven Incident Management process based on ITIL and best practices procedures
- Adjust IT support resources with service delivery to achieve business effectiveness through the efficient use of information systems
- Minimize the adverse business impact of incidents through faster resolution enabled with the automated support processes
- Decrease operational support costs by leveraging incident duplications and repetitive service procedures
- Aligns incident management with your business requirements
- Communication with your customers becomes measurable
- Solve the spam problem by transferring your communication from email to help desk
- Fulfill customer service requests through Service Level Agreement processes
- Achieve consistent service levels
- Improve customer satisfaction - the customer is being informed about each change of the incident status
- Balance required service levels against the service cost
- Increase support staff awareness of both customer expectations and IT service management objectives
|
| |
|
|
|
|
| |
|
| |
| |
● Related downloads to Polar Help Desk 4.1 |
|
|
| |
|
|
Vehicle Manager for Windows Mobile Pocket PC
Vehicle Manager consists of four sections (tabs) where you can record relevant information: Details,...
KM Navigator
Search multiple search engines to extract sales leads and build Knowledgebase....
DreamCoder for Oracle DBA
DreamCoder for Oracle is a powerful Integrated Development Environment (IDE) and administration too...
Duplicate Preventer
Duplicate Preventer is a Microsoft Excel add-in that helps to prevent entering duplicate data while ...
Asset Register PRO For Excel
Asset Register PRO for Excel supplies nine asset registers plus YTD depreciation reports for fixed, ...
Create Student Class Schedules
The S12-Class Scheduler can schedule 250 students to 5 days of classes per week and was developed to...
MyLife EZ Outlook
Programs for managing your life to stay on top of things. These often made and much required organiz...
DTREG
DTREG is a powerful statistical analysis program that generates classification and regression decisi...
ReMind
ReMind is a fantastic calendar, alarm, timer and schedule program that can be accessed from your sys...
ProKalc 10 user Site License
Scientific/Financial/Geometry Calculator with scrolling tape...
|
| |
|
|
| |
|
| |
|
|
|
|
